The robot is typically placed on the table but any stable surface at table height will work.
Yes, this is one of the key features of the robot. The Pong Fox has three motor heads for ball throw and two motors for controlling horizontal and vertical angles. The user has complete control over all these motors. By varying the speeds of the throw motors and the horizontal / vertical angles, one can create virtually any stroke.
Yes, drills can be saved and saved drills can be reused.
Most of the app updates will be free. Some new app services introduced in the future might have a paid option. Hardware updates in future will be sold as different models and existing hardware will not be upgraded for free. As of now, we will not provide any firmware updates for free.
The videos are saved locally on your phone.
This is a requirement of Google Play. Bluetooth permissions can be checked here: Bluetooth overview
We provide customer support via email and video call via Google Meet / Skype / Zoom. Our engineers will help you in resolving any problem that you might encounter.
In case the product fails within the warranty and the reason is covered by warranty, the PongFox team will ship the appropriate materials and assist the user, via video call, in fixing the problem. The shipping cost has to be paid by the user if we do not have a distributor located in your city.
Warranty periods for the EU region and the rest of the world:
This warranty is voided by: