Where can the robot be placed?

The robot is typically placed on the table but any stable surface at table height will work.

Can I add my own stroke?

Yes, this is one of the key features of the robot. The Pong Fox has three motor heads for ball throw and two motors for controlling horizontal and vertical angles. The user has complete control over all these motors. By varying the speeds of the throw motors and the horizontal / vertical angles, one can create virtually any stroke.

Can I save drills?

Yes, drills can be saved and saved drills can be reused.

Will I get updates for free?

Most of the app updates will be free. Some new app services introduced in the future might have a paid option. Hardware updates in future will be sold as different models and existing hardware will not be upgraded for free. As of now, we will not provide any firmware updates for free.

Where are the recorded videos stored?

The videos are saved locally on your phone.

Why do I have to give different permissions on the phone to use the app?

This is a requirement of Google Play. Bluetooth permissions can be checked here: Bluetooth overview

How is the product supported?

We provide customer support via email and video call via Google Meet / Skype / Zoom. Our engineers will help you in resolving any problem that you might encounter.

How we process your orders, ship them, and handle warranty?

Visit Fulfilment page for all the details.